Most common
problems & fixes

Is your Samsung SU-2950 Series letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Cleaner won’t run

Not firmly plugged in, No voltage in wall plug, Blown fuse or tripped breaker

Plug unit in firmly, Check fuse or breaker, Replace fuse or reset breaker

Poor job of dirt pickup

Full or clogged Dirt Cup, Broken or worn belt, Clogged hose or nozzle, Hole in hose, Dirt Cup improperly installed, Incorrect carpet height setting, Clogs in air flow passage

Empty the Dirt Cup and check for blockages, Replace belt, Clean hose or nozzle area, Replace hose, Properly install the Dirt Cup, Rotate nozzle control knob to lower setting, Clear clogs/clean filters as per manual instructions

Dust escapes the Dirt Cup

Dirt Cup improperly installed

Re-install the Dirt Cup

Strange sound like rushing air

Clogs in hose, nozzle area and or filters

Clear or clean any clogs or blockages as per manual instructions

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung SU-2950 Series Vacuum Cleaner up and running in no time.

1

Attaching the Handle

Stand the vacuum upright and slide the base of the handle firmly into the grooves at the top of the vacuum body. Insert the screw provided into the existing hole. Tighten the screw securely with a screwdriver. Before securing the handle, please check that the handle is fitted to the vacuum body and make sure there’s no gap.

2

Attaching the Hose and Tools

Slide the extension wand and the crevice tool together into the storage clip. Attach the Mini Turbo Brush by putting the rib at the bottom of the Mini Turbo Brush on two hooks of the Handle. Snap Mini Turbo Brush into place as shown. Line up the tabs on the base of the Twist Snap Hose with the corresponding notches on the hose collar.

3

ON-OFF Switch

To turn the cleaner on, press the Power switch. To turn the cleaner off, press the Power switch again.

View the rest of the steps

Wooden Floor Brush Wonder

The Samsung SU-2950 Series comes with a special Wooden Floor Brush for bare floors that swivels to get into tight spaces and fits under cabinets. It's the secret ninja of vacuum brushes!

Mini Turbo Fun

Got small areas like stairs or upholstery to clean? The Mini Turbo Brush with rotating action is your best friend. Just press gently and watch it do its magic without stopping the fun!

Troubleshooting

The Samsung SU-2950 Series Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Cleaner won’t run

The vacuum cleaner is not running when switched on. Ensure the unit is firmly plugged into a working outlet. If there's no voltage, check the fuse or breaker. Replace any blown fuses or reset tripped breakers. Additionally, check if the filters are blocked or dirty and clean them according to the manual instructions.

Poor job of dirt pickup

The vacuum cleaner is not effectively picking up dirt. Empty the Dirt Cup if it is full or clogged and check for blockages. Additionally, inspect the belt; if it is broken or worn, replace it to ensure optimal performance.

Dust escapes the Dirt Cup

Dust is leaking from the Dirt Cup during operation. Re-install the Dirt Cup properly to ensure it is securely in place and functioning correctly.

More Troubleshooting

Safety Instructions

Always unplug the vacuum cleaner when not in use and before servicing. Never leave it unattended while plugged in to prevent risks of fire, electric shock, or injury.

Filter and Dirt Cup Maintenance

Empty the dirt cup and clean the filter frequently, especially when picking up fine materials like powder, to maintain optimal performance.

Operating the Vacuum

Use the power switch to turn the vacuum on and off. The handle has three positions: upright for storage, operating for general use, and low for cleaning under furniture.

Carpet Height Adjustment

Adjust the nozzle control dial for various carpet pile heights: lowest for bare floors, medium for short to medium pile carpets, and higher for deep pile carpets.

Proper Use of Power Cord

Do not pull or carry the vacuum by the cord, and avoid pulling the cord around sharp edges or corners.

Maintenance - Clearing Blockages

Disconnect the cleaner from the electrical outlet before checking for blockages. If the vacuum motor's sound changes, inspect the hose and nozzle for clogs.

Handling and Storage

Store the vacuum cleaner indoors in a cool, dry area. Keep the cord away from heated surfaces and do not unplug by pulling on the cord.

Cleaning Tool Attachments

Attachments can be used for cleaning furniture, drapes, stairs, and corners. Ensure the vacuum is stable on the floor when using attachments.

Troubleshooting - Poor Dirt Pickup

Check if the Dirt Cup is full or clogged and empty it as needed. Inspect filters and clean them if blocked.

Transporting the Cleaner

To move the vacuum from room to room, tilt it back on its rear wheels in the upright position and push forward.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Vacuum Cleaner.

Regular Maintenance

Ensure the vacuum cleaner is unplugged before performing any maintenance. Regularly check the hose, nozzle, and filters for blockages. Clean or replace them as necessary to maintain optimal performance.

Dirt Cup Management

Empty the Dirt Cup when the dirt reaches the 'Full' line. Slide the Cyclone-Lever to the 'Unlock' position, remove the Dirt Cup, and empty the contents into a garbage container. After cleaning, secure the Dirt Cup back in place by sliding the lever to the 'Lock' position.

Filter Cleaning

Clean the Pre-Motor and Post-Motor filters regularly to prevent dust and debris from affecting the motor. Twist the Filter Cup counterclockwise to unlock and remove, then clean the filters.

Belt Inspection

Check the belt under the bottom plate periodically for wear and tear. Replace the belt if it shows signs of damage to ensure the agitator rotates effectively.

Avoid Blockages

Do not use the vacuum cleaner with any openings blocked. Keep openings free of dust, lint, and hair to ensure proper air flow. Clear any clogs that may occur in the hose or nozzle.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Name: Samsung SU-2950 Series Vacuum Cleaner
  • Usage: Household Use Only
  • Voltage: Specified on Nameplate

Design and Dimensions

  • Handle Positions: Upright, Operating, Low
  • Carpet Height Adjustment: Lowest, Medium, Higher Settings

Performance and Features

  • Mini Turbo Brush: For small areas and upholstery
  • Wooden Floor Brush: For bare floors

Maintenance and Care

  • Filter Maintenance: Empty cup and clean filter frequently
  • Belt Check: Located under bottom plate

Safety and Warnings

  • Basic Precautions: Do not leave unattended when plugged in
  • Warning: Do not use without dirt cup or filters

Samsung SU-2950 Series Vacuum Cleaner - A Perfect Blend of Innovation and Functionality

The Samsung SU-2950 Series Vacuum Cleaner is a testament to Samsung's commitment to delivering high-performance and user-friendly household appliances. Engineered for household use, this vacuum cleaner boasts a range of features designed to make cleaning more efficient and less of a chore. Its sleek design is complemented by a powerful motor that ensures thorough cleaning across various floor types, including carpets and hardwood. The inclusion of a Wooden Floor Brush, available on select models, allows for gentle yet effective cleaning of bare floors, while its swivel head design enables easy navigation around tight spaces and under furniture. Equipped with a Mini Turbo Brush, the SU-2950 series offers an enhanced cleaning experience for upholstered furniture and carpeted stairs, making it an ideal choice for homes with diverse cleaning needs. Attention to detail is evident in the thoughtful design of the handle, which offers three positions for optimal comfort during use, and the easy-to-use attachments, which extend the vacuum's versatility to curtains, draperies, and hard-to-reach corners. With a focus on safety and maintenance, the Samsung SU-2950 Series is designed to operate safely at specified voltages, and its straightforward maintenance procedures ensure long-lasting performance. Whether you're tackling everyday messes or deep cleaning your home, the Samsung SU-2950 Series Vacuum Cleaner is a reliable partner in maintaining a clean and healthy living environment.